Practice Fusion Careers
Practice Fusion Careers included customer success, data services, engineering, people & culture, marketing, product management, sales, and tech ops. The customer success category provides the job opportunities for the position of customer service representative. On the online website www.practicefusionehr.com, you can find electronic health record space with 112,000 active practices and more than 80 million patients served by doctors using the free platform. If you’re interested to do this job, you can apply for it through the online website and join the team who is growing year over year in users and revenue while consistently aligning the efforts to mission in order to connect doctors, patients for driving better health and serve the lives.
Everyday, thousands of medical practices use the Practice Fusion EHR platform which results the saving of patient lives and providing the decreased cost of healthcare for everyone. As a customer service representative, you’re required to respond the incoming calls, emails, and chats from the everyday users and doctors. You need to use creative problem solving skills in a fast-paced environment and provide excellent customer service in order to ensure the doctors to utilize the platform effectively. The things which you need to accomplish if you’re allocated as a customer service representative included provide live chat, email and phone service, be the platform expert, maintain high level of customer satisfaction, document and manage customer interactions, support leadership and actively contribute to key business initiatives, be an ambassador for culture and company, and identify trends & offer feedback to improve systems and processes involved in the Practice Fusion in order to enhance the customer satisfaction.
Practice Fusion’s data service team mainly builds data intensive applications subsuming business intelligence platform for turning data into information and knowledge. It is an exception group of data architects, business intelligence professionals and data engineers. If you’re a BI practitioner at Practice Fusion, you will be tackled tough challenges in user research, analytics and data-driven storytelling. Including all these, you should have proficient knowledge in SQL and data warehouse technologies including data analytics tools as well. This is full time contract position for 3 to 6 months and you will become as a BI practitioner if you want to join. You’re required to do the things or accomplish the job responsibilities such as complete data driven research projects using SQL and advanced analytics applications like R, SAS, SPSS, or Python, extract key takeaways from analyses and present findings to internal stakeholders directly, and collaborate with team members on development projects by developing data quality.
The insisting point to choose the Practice Fusion to build your career is that it offers a chance to be a part of it’s great mission as save the patient lives besides competitive salary, health benefits and equity in a late-stage start-up. The company will not pay a fee to any employment agency or third party for the referral of candidates until the agency or third party company has been signed on formal agreements.